Job Description: Front Gate Attendant – Big Trees Village

Location: Big Trees Village (BTV), Camp Connell
Season: Summer: Memorial Day through Labor Day
Employment Type: Part-Time / Full-Time (Seasonal)

Job Summary

Under the direction of the Recreation Center Activities Manager, the Front Gate Attendant (FGA) is responsible for keeping track of the members and guests entering the Big Trees Village Recreation Center and will perform related duties as required.

Key Responsibilities

  • Will be friendly, courteous, and welcoming to all patrons

  • Will verify the membership status of everyone entering the facility while on duty

  • Will take responsibility for signing in members and will keep track of the number of accompanying family members and/or guests who enter the facility

  • Will promote the membership options to prospective members

  • Will discuss the different features of each membership option to prospective members

  • Will learn and utilize the Square system to process new memberships and/or daily pool passes

  • Will collect cash from patrons, if applicable, and count change back to them accurately

  • Will record starting cash amount and ending cash amount daily

  • Will not leave the Front Gate unattended

  • Will provide a total count of the attendees as well as the sign-in list to the Recreation Center Activities Manager at the end of each day

  • Will direct those with questionable membership to the Office (the people being questioned will walk to the office via the path outside the gate) for assistance

  • Will thank patrons for coming, as they exit the facility for the day and welcome them back for tomorrow (or the next open day

  • Other duties as assigned

Qualifications & Requirements

  • Minimum of 14 years old on first day of employment

  • Must have completed Work Permit (CA Form B1-4) in first day of employment if under 18 years old

  • Customer service experience desired but not required

Work Environment

  • Outdoor pools and recreational facilities

  • Beautiful mountain setting within a private community

  • Family-friendly, community-oriented atmosphere

Schedule & Compensation

  • Flexible summer schedule, including weekends and holidays

  • Competitive seasonal pay ($17-$18.50 per hr, based on experience)

  • Opportunity to work in a scenic and enjoyable environment

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